Splunk Ideas has helped capture our customers’ needs more effectively, accelerate the pace of innovation, and better serve our customers. Let's take a look at what we’ve accomplished and what’s next. Our customers' voices are important to us, and we want to let you know that we're actively listening and taking action based on your valuable feedback. We will release more frequent user group communications and blog posts, and increase engagement via comments on the Splunk Ideas website. Moving forward, we are committed to implementing a more transparent and open communications to ensure that you feel heard and valued. We are moved by the enthusiasm our customers have shown for Splunk Ideas, and understand there are opportunities to improve our response process communication. It has since become a platform that gives our customers a voice and helps us make data-driven decisions to shape Splunk products. Three years ago we launched Splunk Ideas with the goal of revolutionizing the way we manage customer feedback and product development. By actively listening to customer needs and incorporating feedback, we ensure our solutions truly address the challenges and aspirations of our users, leading to innovation that makes a meaningful impact. And for us here at Splunk, these treasured insights drive product development.
Throughout my career in technology one thing has rung true - customer and end-user feedback is invaluable.
0 kommentar(er)
